Information is a two-step process. Firstly, data is collected. The data has no meaning as it is a list of numbers and/or words. Secondly, data is processed and transformed into information. The way information is created depends on the purpose for which it is created. This means that the exact same data can result in opposite results. It is not a question of denying or dismissing facts, it is a question of choosing the facts and using the wording that best fits the purpose. However, information must always respect the facts and be based on the data that is collected (assuming that the data were correctly collected).

Sometimes, the result is misinformation, which is “incorrect or misleading information”. In this case, the data was incorrectly used. It is a little bit different from disinformation, which is “false information deliberately and often covertly spread (as by the planting of rumours) in order to influence public opinion or obscure the truth”. In this case, the information is not at all based on data, but in lies (or in manipulating information on purpose to make people believe in false information). Fake news is disinformation. That is why nowadays most media use “fact check” tools to verify if the news is based on lies and not on true data/facts.

Then, there is propaganda, which is a specific type of disinformation: “dissemination of information—facts, arguments, rumours, half-truths, or lies—to influence public opinion”. It may have many different purposes, but usually is related to political motives. Interestingly enough, the term comes from a religious organization aiming to spread the Catholic faith (or better yet, to convince other people that the Catholic faith was better than all other religions). Propaganda sometimes may be confused with advertising (which also aims to convince people of something) as it can use similar techniques.

A new concept is now emerging: information pollution. In today’s digital world, information is overwhelming and, as filters are removed, true information equals false information in so many different channels that people lose their capacity to distinguish between the two. These channels are also full of irrelevant and redundant information that help distract and confuse. The result in the long term is hate speech, disrespect of human rights, and general violence.

António Guterres, the United Nations Secretary-General, stated that “[c]ountering disinformation requires lasting investment in building societal resilience and media and information literacy”. Measures and solutions exist and are available online (just search it on the Internet with “countering disinformation” as key words), but the problem is hard to fight. Knowing this, the United Nations published the report “Countering disinformation for the promotion and protection of human rights and fundamental freedoms”. In 19 pages, the report explains what disinformation is, what its legal framework is, and how states can tackle it.